Compassionate care for the people you love.
Specially trained, one-on-one care for Alzheimer's, dementia and memory loss, delivered with patience in the home your loved one already knows, across Bellevue and the greater Eastside.
- Caregivers trained in dementia & Alzheimer's care
- Plans that adapt as the condition changes
- Real peace of mind for the whole family
Steady, in-home support for memory loss
A diagnosis of Alzheimer's, vascular dementia, Lewy body or frontotemporal dementia changes everything, but it doesn't have to mean leaving home. Our caregivers help your loved one stay safe, comfortable and engaged where they're most at ease. Families can start with a few hours a week in the early stages and move to live-in or 24-hour care as needs grow, all without changing the caregiver who knows your loved one's routines, preferences and history.
You don't have to do this alone. We provide one-on-one care matched to your loved one's personality, daily rhythms and stage of dementia, with caregivers who have specialized training in memory loss.
Care that adapts as the condition changes
Every plan is built around your loved one's diagnosis, daily routines and your family's needs, and grows with them. A typical day can include:
- Personal care, with patience: bathing, dressing, grooming, toileting and gentle mobility help handled calmly, on your loved one's terms, so daily routines feel familiar instead of frightening
- Medications kept on track: steady reminders that keep prescriptions on schedule and reduce missed or doubled doses
- Nourishing meals and hydration: favorite meals prepared, water and snacks offered throughout the day, dietary needs followed through
- Things to do together: puzzles, music, photographs and easy conversation that can bring back memories
- A safe, watchful home: wandering prevention, fall awareness and quiet supervision including in-home alerts and remote monitoring
- Support around the clock: sundowning support, real respite for family caregivers, and live-in or 24-hour coverage when needs grow
Five kinds of support, working as one
Dementia affects the whole person and the whole family, so a good plan has to cover several things at once. Ours brings these five together:
- Brain health: cognitive activities like puzzles, reminiscence work and structured conversation that keep memory and focus exercised
- Companionship and safety: consistent one-on-one attention paired with wandering prevention and fall awareness
- Sensory stimulation: music, nostalgic films, family photos and even robotic therapy pets that reach emotion and memory through the senses
- Caregiver training: dementia-specific skill in communication, calm behavior support and spotting subtle changes in condition
- Family support: a family resource guide, free respite support and connections to local resources, so your family has help with what comes next
Dementia care that may cost your family nothing
Medicare's Guiding an Improved Dementia Experience (the GUIDE Model) is a federal program that funds the kind of in-home memory care families usually pay for themselves. Through our CMS-approved partners, eligible Medicare beneficiaries can receive up to 72 hours of complimentary in-home dementia care each program year (July 1 – June 30), along with care coordination and family resources at no out-of-pocket cost.
What it covers
- A comprehensive in-home assessment
- Up to 72 hours of no-cost respite care a year
- Caregivers who specialize in Alzheimer's & dementia
- A care navigator who coordinates across providers
- 24/7 access to a dedicated dementia care team
- Education matched to your loved one's stage
Who may qualify
- A diagnosis of moderate to severe dementia
- Enrolled in traditional Medicare (Parts A & B)
- Not on a Medicare Advantage plan
- Living at home, not in a facility or nursing home
- Not currently receiving hospice care
Eligibility isn't always obvious. If you're unsure, a SYNERGY team member can walk through the criteria and connect you with a GUIDE Care Navigator.
Not sure GUIDE is the right fit, or need a plan that covers more? See our full breakdown of paying for home care, including insurance, veterans benefits and private pay.
About the GUIDE Model (Medicare's dementia-care program) at CMS.gov. Eligibility and benefits are set by CMS; we'll confirm what applies to your family.
Memory care, answered
Still wondering about something? Call any time. A real person will help you think it through.
What is in-home memory care?
In-home memory care is one-on-one support for people living with Alzheimer's or another form of dementia, delivered at home by a caregiver trained in dementia care. Your loved one gets help with daily tasks, personal care, safety and engagement, without a move to a facility, on a schedule that works for your family.
Can someone with Alzheimer's or dementia safely stay at home?
Very often, yes. With the right plan, many people with dementia age in place safely. Our caregivers reduce fall risks, manage medications, supervise higher-risk activities like cooking, and watch for changes in condition. They also keep the day structured and predictable.
Are SYNERGY HomeCare caregivers trained in dementia care?
Yes. Every memory-care caregiver completes specialized training: gentle communication for memory loss, calm de-escalation for difficult moments, and recognizing subtle changes in condition. We then match each family with a caregiver who fits, and adjust if needs change.
What is sundowning, and how do caregivers help?
Sundowning is a pattern of late-day confusion, agitation or restlessness common in dementia. Our caregivers respond by dimming lights, lowering noise, redirecting to comforting activities and keeping evening routines steady, so your loved one feels settled as the day winds down.
Could the GUIDE Model cover dementia care at no cost?
It may. Through Medicare's GUIDE Model and our CMS-approved partners, eligible families can receive up to 72 hours of complimentary in-home dementia care each program year, plus care coordination and family resources. A SYNERGY team member can walk you through whether your loved one qualifies.
Evenings can be the hardest part of the day. Turning on lights before dusk and keeping a predictable evening routine can ease the confusion and agitation many families see as the day winds down.
Weighing memory care at home against an assisted living or memory care community? Home care tends to cost less for under about 40 hours of help a week and lets your parent stay in the house they know; a facility's flat monthly fee can become the better value once care needs stretch past that.
About the GUIDE Model (Medicare's dementia-care program) at CMS.gov. Eligibility and benefits are set by CMS; we'll confirm what applies to your family.