A smooth, safe transition home.
People heal best where they feel most themselves. After a hospital stay, surgery or rehab discharge, our ConciergeCare program brings personal, attentive care to your door so you can recover safely.
- Care can begin as early as pre-discharge
- Post-surgery, illness & new-mom recovery support
- Lower the risk of readmission, ER visits & falls
Transitional care that moves you forward
Good care after a discharge from the hospital, a rehabilitation center or any other care setting can make the fragile first few weeks go much more smoothly. Our ConciergeCare program begins where hospital care ends and shapes every visit around what your recovery actually needs.
Here's what that looks like in practice:
- Personalized to you: you choose the support and the timeline. Care can begin before discharge and last anywhere from a few days to several months, with as much help as recovery calls for and no more
- Attentive & compassionate: gentle, hands-on care from someone who notices the small things and stays close while you heal at home
- Built for healing: from errands and transportation to following the aftercare plan, we handle the details so you can put your energy into getting well
- Safety-focused: fall-prevention and home-safety steps get your home ready for recovery, with clear paths and steady footing
- Outcomes-driven: good transitional care lowers the chance of readmission, emergency visits and falls, and takes some weight off the whole family
We handle the details so you can focus on recovery
We offer packages at every level of care, covering post-surgery and illness recovery as well as support for new moms finding their footing.
Care & companionship
- Personal help with bathing, dressing & grooming
- Friendly medication reminders
- Companionship that keeps spirits up
Around the home
- Light housekeeping
- Meal planning & home-cooked preparation
- A tidy, restful space to recover in
Errands & transportation
- Grocery runs & a fresh-stocked fridge
- Prescription pickup
- Rides to and from follow-up appointments
Fall & injury prevention
- Steady support moving around the home
- A practical fall-prevention assessment
- Clear, hazard-free paths for recovery
Care coordination
- Collaboration with your health care team
- A discharge-planning packet
- Help scheduling follow-up visits
Family peace of mind
- Updates through the Family Connect app
- Video check-ins from anywhere
- A real person to call with questions
Where available, we can also arrange pet care, healthy meal delivery, remote monitoring and a medication-dispenser service.
A bridge between the hospital and independence
ConciergeCare is for anyone who could use extra support after a hospital stay, surgery or procedure. The transition home is more manageable (and safer) with a steady, trained hand alongside.
- After surgery: from a knee replacement to a cardiac procedure, we support the careful first weeks at home: mobility, medication reminders, rides to follow-ups and a watchful eye for complications
- Recovering from illness: healing from a serious illness or managing a chronic condition takes energy. We take on the daily chores so that energy can go toward getting stronger
- New moms: the days after childbirth are precious and exhausting. Help with the house, meals and rest lets new mothers focus on the baby and their own recovery
Your questions on hospital-to-home care
Still wondering about something? Call us any time. A real person will help you think it through.
What is hospital-to-home care?
It’s personalized in-home support that helps people of all ages move from the hospital or rehab facility back to their own home and recover there. From making sense of discharge instructions and medication reminders to help with mobility, meals and follow-up appointments, our caregivers plan the day around what your recovery needs, so you can heal safely at home.
How does it help after a hospital stay or surgery?
The days and weeks right after discharge are when a steady hand matters most. A caregiver can watch for warning signs, keep the aftercare plan on track, handle rides to appointments, help prevent falls or strain, and support daily needs like bathing and dressing while strength returns. That takes some of the load off your family and lowers the chance of a return trip to the hospital.
Who should consider it?
Anyone who could use extra support after a hospital stay, surgery or procedure: seniors recovering from a fall, injury or operation, adults healing from a serious illness or managing a chronic condition, and new moms finding their footing after childbirth. If going it alone feels like too much, ConciergeCare can bridge the gap between hospital care and living independently again.
Which communities do you serve?
Our ConciergeCare transitional care reaches families across Bellevue, Kirkland, Redmond, Kenmore, Bothell, Woodinville, Mercer Island and Cottage Lake. Wherever home is in our service area, we can meet you there.
How quickly can care start?
Often within a day or two, and care can even begin before discharge so the path home is ready. Call us for a free, no-obligation consultation and we’ll build a recovery plan and match a caregiver who fits.
A fall during recovery can set healing back weeks. Clearing walkways, adding grab bars, improving lighting, and reviewing medications with a doctor for dizziness side effects are among the CDC- and Mayo Clinic-recommended steps that help reduce that risk at home.